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Starbucks double-charges a million customers

来源:MSN News 作者: 时间:2009-06-10 Tag:Starbucks   点击:
updated 8:26 p.m. ET June 9, 2009
SEATTLE - Starbucks Corp. accidentally charged as many as one million customers twice for their purchases over a recent two-day period, but the company said it recognized the error and has worked to reimburse (偿还) all impacted (受影响的) customers.

Starbucks spokeswoman Trina Smith said all U.S. and Canadian customers who used a debit (debit card: 提款卡,签帐卡) or credit card on Friday, May 22, and part of Saturday, May 23, were accidentally charged twice for their purchases. The settlement processing error affected about 1 million transactions, Smith said.

The Seattle-based coffee company said it began working to resolve the problem as soon as the banks opened on Tuesday, May 26, after the Memorial Day weekend. She said customers should have seen a credit applied to their accounts by May 29.


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